Platform Troubleshooting

Finding yourself stuck or need help with something that's not working the way it should? Look no further.

6 articles in this collection
Written by Michael

I've changed my Artist name, can you update it?

Written by Michael
Updated over a week ago

Search box missing or no search results

Can't find the magnifying glass, seeing no search results?

Written by Michael
Updated over a week ago

Duplicate artist pages

How to merge duplicate artist pages.

Written by Michael
Updated over a week ago

Trouble logging in with Safari?

Written by Michael
Updated over a week ago

Trouble Using Internet Explorer?

Unable to use Chartmetric with IE?

Written by Michael
Updated over a week ago

I Signed Up With Facebook, Google or Apple and Can't Log In.

Did you use one of these options when creating your account? Here's what you need to know to get access or transfer the account details.

Written by Michael
Updated over a week ago