Data Updates

Looking to update some data, or find more data? We've got you covered.

Sung Cho avatar Michael avatar Support Chartmetric avatar
33 articles in this collection
Written by Sung Cho, Michael, and Support Chartmetric

Where can I get more Pandora data?

Looking for more stream, listener, station and audience data for Pandora. Here's where to find it.
Michael avatar
Written by Michael
Updated over a week ago

When Does Spotify Data Update

What time of day does Spotify data get updated
Support Chartmetric avatar
Written by Support Chartmetric
Updated over a week ago

When Does Apple Music Data Update

What time of day does Apple Music data get updated
Support Chartmetric avatar
Written by Support Chartmetric
Updated over a week ago

When Does Shazam Data Update

What time of day does Shazam data get updated
Support Chartmetric avatar
Written by Support Chartmetric
Updated over a week ago

When Does YouTube Data Update

What time of day does YouTube data get updated
Support Chartmetric avatar
Written by Support Chartmetric
Updated over a week ago

How to Update an Artist Image

Do you want to update the image that is showing on an artist page/profile in Chartmetric?
Michael avatar
Written by Michael
Updated over a week ago

Track showing wrong artist or on wrong artist page

If you need to correct track link to the correct artist here is how
Michael avatar
Written by Michael
Updated over a week ago

Twitch Views

Wondering what happened to Twitch view counts?
Michael avatar
Written by Michael
Updated over a week ago

Chartmetric Track Score

Michael avatar
Written by Michael
Updated over a week ago

When Do Our Charts Update

Deezer, Shazam, TikTok, Chartmetric Score, Soundcloud, YouTube chart refresh times can be found in this article
Michael avatar
Written by Michael
Updated over a week ago

Songwriter Data is Incorrect, Can I Update it?

Our Songwriter data is delivered from the Mechanical Licensing Collective (MLC). Here's how to update it.
Michael avatar
Written by Michael
Updated over a week ago

Do you track Pandora?

Yes, Chartmetric does track Pandora. Here's how to see Artist Station Adds, Monthly Listeners and Streams for Pandora
Michael avatar
Written by Michael
Updated over a week ago

Facebook Likes and Followers for Artist Fan Pages Have Changed

Facebook removed likes from fan pages and switched to followers.
Michael avatar
Written by Michael
Updated over a week ago

Why do Apple Music Playlists Take Longer to Refresh?

Michael avatar
Written by Michael
Updated over a week ago

Where Does Data for 'In The News' Come From and How Far Back Does it Go

We have a summary on artist pages that showcases when they have been mentioned in the press. This section is referred to as In The News.
Michael avatar
Written by Michael
Updated over a week ago

When do TikTok stats update on the dashboard?

TikTok stats update daily at 7AM UTC. They will show on the dashboard shortly after.
Michael avatar
Written by Michael
Updated over a week ago

How do you calculate the 7 day velocity on TikTok charts?

Michael avatar
Written by Michael
Updated over a week ago

What are Facebook Talks?

Michael avatar
Written by Michael
Updated over a week ago

Adding Album or Track links from Apple Music?

Apple Music album and track links. Here's what can be added and how.
Michael avatar
Written by Michael
Updated over a week ago

Do you have stream counts for Spotify, Amazon Music and Apple Music?

Looking for stream numbers for music hosted on Spotify, Amazon Music and Apple Music.
Michael avatar
Written by Michael
Updated over a week ago

Add Radio Stations for Tracking

Looking to provide links of radio stations you'd like us to include in future?
Michael avatar
Written by Michael
Updated over a week ago

Current or Past Playlists missing

Unable to see all songs in current or past playlists?
Michael avatar
Written by Michael
Updated over a week ago

Shazam data

Answers to frequently asked questions about Shazam data
Michael avatar
Written by Michael
Updated over a week ago

Do you track Shazam?

Instructions on setting up your artist account on Shazam for Artists and tracking this data in Chartmetric.
Michael avatar
Written by Michael
Updated over a week ago

Can I backfill data on Chartmetric?

Looking to backfill data on Chartmetric
Michael avatar
Written by Michael
Updated over a week ago

Apple Music and iTunes Chart positions are different

Seeing a different chart position on Chartmetric compared to Apple Music and iTunes?
Michael avatar
Written by Michael
Updated over a week ago

What is YouTube For Artists?

Michael avatar
Written by Michael
Updated over a week ago

Facebook geographical data

Looking for Facebook geographical data?
Michael avatar
Written by Michael
Updated over a week ago

Why can people see my private Spotify playlist?

Trying to keep your music taste to yourself? Here's how to keep your playlists private.
Michael avatar
Written by Michael
Updated over a week ago

How far does your data go back?

What data do we have, which platforms and how far back does our data go.
Sung Cho avatar
Written by Sung Cho
Updated over a week ago

How many artists is Chartmetric tracking?

Chartmetric tracks more than 7.7 million artists, across multiple social media and streaming services.
Michael avatar
Written by Michael
Updated over a week ago

What is Spotify popularity index?

Sung Cho avatar
Written by Sung Cho
Updated over a week ago

Just wondering what time of day the data gets updated, or how often it does?

Michael avatar
Written by Michael
Updated over a week ago