Chartmetric

How to update TikTok, Twitch, TVMaze, TuneFind, Genius, Shazam, SoundCloud, YouTube, Last.fm, Instagram, Facebook and other social links

How to edit or update an artists’ social media links.

Do you have a TikTok profile and want to track your likes, followers and engagement?

How do I add TikTok link to my artist profile?

Music and original audio or songs used in TikTok videos are referred to as sounds. Here's how to add a link to a track page.

Can I add TikTok Sounds for tracking?

We've been tracking trending sounds on TikTok since July 2019. These can be found on artist and track pages.

Where do I find trending TikTok sounds?

How do you calculate the 7 day velocity on TikTok charts?

Looking to better understand how the TikTok Engagement Rate is calculated and when it is updated. Here's a quick explanation.

How is TikTok Engagement Rate Calculated?

TikTok stats update daily at 7AM UTC. They will show on the dashboard shortly after.

When do TikTok stats update on the dashboard?

Looking to receive email notifications for TikTok Tracks, Videos, Rankings and Posts? Here's how to set it up!

Setting up TikTok Email Notifications

Facebook geographical data

Facebook data is currently refreshing once every 9 days. Click the article for more details.

Facebook Data Delayed or Missing from Artist Page

Facebook removed likes from fan pages and switched to followers.

Facebook Likes and Followers for Artist Fan Pages Have Changed

What are Facebook Talks?

Looking for YouTube and YouTube Music playlist adds?

YouTube Playlists Missing

Are you missing a playlist from YouTube or YouTube Music in your artists page or reports?

Missing YouTube Music Playlists from Reports

Certain YouTube stats - Daily Video Views, Monthly Video Views, Audience Analytics - missing from an artist's Chartmetric page?

Missing YouTube Daily Video Views, YouTube Monthly Video Views and YouTube Audience Analytics

Screenshots are cool but we've got something much nicer for you to use.

Can I post Chartmetric data on social media?

We have a summary on artist pages that showcases when they have been mentioned in the press. This section is referred to as In The News.

Where Does Data for 'In The News' Come From and How Far Back Does it Go

Influencer Brand Affinity and Audience Brand Affinity for Instagram are available on artist pages.

Brand Affinity for Social Media

Wondering what happened to Twitch view counts?

Twitch Views

Chaz Jenkins

Helpful information for adding and tracking your social media stats.

Social Media Data

Find answers and get help from Intercom Support and Community Experts

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