Social Media Data

How to edit or update an artists’ social media links.

How to update TikTok, Twitch, TVMaze, TuneFind, Genius, Shazam, SoundCloud, YouTube, Last.fm, Instagram, Facebook and other social links

Written by Michael
Updated over a week ago

How do I add TikTok link to my artist profile?

Do you have a TikTok profile and want to track your likes, followers and engagement?

Written by Michael
Updated over a week ago

Can I add TikTok Sounds for tracking?

Music and original audio or songs used in TikTok videos are referred to as sounds. Here's how to add a link to a track page.

Written by Michael
Updated over a week ago

Where do I find trending TikTok sounds?

We've been tracking trending sounds on TikTok since July 2019. These can be found on artist and track pages.

Written by Michael
Updated over a week ago

How do you calculate the 7 day velocity on TikTok charts?

Written by Michael
Updated over a week ago

How is TikTok Engagement Rate Calculated?

Looking to better understand how the TikTok Engagement Rate is calculated and when it is updated. Here's a quick explanation.

Written by Michael
Updated over a week ago

When do TikTok stats update on the dashboard?

TikTok stats update daily at 7AM UTC. They will show on the dashboard shortly after.

Written by Michael
Updated over a week ago

Setting up TikTok Email Notifications

Looking to receive email notifications for TikTok Tracks, Videos, Rankings and Posts? Here's how to set it up!

Written by Michael
Updated over a week ago

Facebook geographical data

Looking for Facebook geographical data?

Written by Michael
Updated over a week ago

Facebook Data Delayed or Missing from Artist Page

Facebook data is currently refreshing once every 9 days. Click the article for more details.

Written by Support Chartmetric
Updated over a week ago

Facebook Likes and Followers for Artist Fan Pages Have Changed

Facebook removed likes from fan pages and switched to followers.

Written by Michael
Updated over a week ago

What are Facebook Talks?

Written by Michael
Updated over a week ago

YouTube Playlists Missing

Looking for YouTube and YouTube Music playlist adds?

Written by Support Chartmetric
Updated over a week ago

Missing YouTube Music Playlists from Reports

Are you missing a playlist from YouTube or YouTube Music in your artists page or reports?

Written by Michael
Updated over a week ago

Missing YouTube Daily Video Views, YouTube Monthly Video Views and YouTube Audience Analytics

Certain YouTube stats - Daily Video Views, Monthly Video Views, Audience Analytics - missing from an artist's Chartmetric page?

Written by Michelle
Updated over a week ago

Can I post Chartmetric data on social media?

Screenshots are cool but we've got something much nicer for you to use.

Written by Michael
Updated over a week ago

Where Does Data for 'In The News' Come From and How Far Back Does it Go

We have a summary on artist pages that showcases when they have been mentioned in the press. This section is referred to as In The News.

Written by Michael
Updated over a week ago

Brand Affinity for Social Media

Influencer Brand Affinity and Audience Brand Affinity for Instagram are available on artist pages.

Written by Michael
Updated over a week ago

Twitch Views

Wondering what happened to Twitch view counts?

Written by Michael
Updated over a week ago