All Collections
Social Media Data
Facebook Data Delayed or Missing from Artist Page
Facebook Data Delayed or Missing from Artist Page

Facebook data is currently refreshing once every 9 days. Click the article for more details.

Support Chartmetric avatar
Written by Support Chartmetric
Updated over a week ago

Facebook data is currently refreshing once every 9 days. This is a limitation that Facebook/Meta has put in place. However, our team is working on this to make sure we can update the data more frequently moving forward. Please note that it may be 2-3 weeks before we can push more frequent updates for Facebook data.

It's also worth noting that pressing the refetch data button will not retrieve new Facebook data at this time.

Did this answer your question?