Streaming & Radio FAQ

Looking to analyze and update your streaming data? We've got you covered.

Sung Cho avatar Michael avatar Jason Joven avatar +1
43 articles in this collection
Written by Sung Cho, Michael, Jason Joven and 1 other
General

Chartmetric Track Score

Michael avatar
Written by Michael
Updated over a week ago

Missing or wrong tracks from Spotify or Apple Music on Artist page?

If you see a Spotify or Apple Music track on the wrong artist page, here's how to fix it.
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Written by Michael
Updated over a week ago

How to Update an Artist Image

Do you want to update the image that is showing on an artist page/profile in Chartmetric?
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Written by Michael
Updated over a week ago

My New Song/Album Release Is Not Showing in Chartmetric yet?

If you have a new song or album release that you want to make sure is showing in Chartmetric, here is how to update and add it instantly.
Michael avatar
Written by Michael
Updated over a week ago

Some stats on my artist are outdated. How do I get the latest data?

Sung Cho avatar
Written by Sung Cho
Updated over a week ago

Do you have stream counts for Spotify, Amazon Music and Apple Music?

Looking for stream numbers for music hosted on Spotify, Amazon Music and Apple Music.
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Written by Michael
Updated over a week ago

I've been added to a playlist but I don't see it in Chartmetric?

How to add a new playlist to Chartmetric
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Written by Michael
Updated over a week ago

Songwriter Data is Incorrect, Can I Update it?

Our Songwriter data is delivered from the Mechanical Licensing Collective (MLC). Here's how to update it.
Michael avatar
Written by Michael
Updated over a week ago

Missing or Hidden Data on Artist Pages

Can't see the tracks, radio, playlists, tv, or other sections on an artist page? It could be due to a change in the personalize settings.
Michael avatar
Written by Michael
Updated over a week ago

The genre is wrong or missing

Looking to update the genre on your artist page?
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Written by Michael
Updated over a week ago

Current or Past Playlists missing

Unable to see all songs in current or past playlists?
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Written by Michael
Updated over a week ago

Do you track Radio plays?

Chartmetric can show you when and where your song is played on radio. One spin can reach an audience of thousands of listeners.
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Written by Michael
Updated over a week ago

Add Radio Stations for Tracking

Looking to provide links of radio stations you'd like us to include in future?
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Written by Michael
Updated over a week ago

Can I backfill data on Chartmetric?

Looking to backfill data on Chartmetric
Michael avatar
Written by Michael
Updated over a week ago

Why does a chart repeat a statistic for a few days?

Short flat lines in a chart, etc.
Jason Joven avatar
Written by Jason Joven
Updated over a week ago

Where is the estimated monthly listener count for playlists?

Why did the estimated monthly listeners count for playlists disappear?
Michael avatar
Written by Michael
Updated over a week ago

How far does your data go back?

What data do we have, which platforms and how far back does our data go.
Sung Cho avatar
Written by Sung Cho
Updated over a week ago

How many artists is Chartmetric tracking?

Chartmetric tracks more than 7.7 million artists, across multiple social media and streaming services.
Michael avatar
Written by Michael
Updated over a week ago

Just wondering what time of day the data gets updated, or how often it does?

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Written by Michael
Updated over a week ago

Do you track Shazam?

Instructions on setting up your music in Shazam / Apple Music for Artists and tracking this data in Chartmetric.
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Written by Michael
Updated over a week ago

Do you track Pandora?

Yes, Chartmetric does track Pandora. Here's how to see Artist Station Adds, Monthly Listeners and Streams for Pandora
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Written by Michael
Updated over a week ago

Do you track Tidal?

Looking for data relating to Tidal
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Written by Michael
Updated over a week ago