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Streaming & Radio FAQ
Streaming & Radio FAQ
Looking to analyze and update your streaming data? We've got you covered.
Data Updates
When Do Our Charts Update
When Does Apple Music Data Update
When Does Spotify Data Update
When Does YouTube Data Update
When Does Shazam Data Update
Spotify
Why can I only see Spotify streams for some songs/tracks?
Where are my Spotify monthly listeners?
What is Spotify popularity index?
Spotify follower numbers different on Chartmetric
Why can people see my private Spotify playlist?
Spotify Artist Followers dropped
What is the Spotify Playlist Recommendation?
How is the Spotify Fan Conversion Ratio calculated?
Apple Music
Adding Album or Track links from Apple Music?
Why do Apple Music Playlists Take Longer to Refresh?
Apple Music and iTunes Chart positions are different
Apple Music playlist tracking for all territories
YouTube
What is YouTube For Artists?
Youtube subscriber count appears as zero, even though I added the correct URL. Why is that?
Daily Change of YouTube Channel Views is Zero?
Monthly YouTube Video Views by Location Data Missing
General
Chartmetric Track Score
Missing or wrong tracks from Spotify or Apple Music on Artist page?
How to Update an Artist Image
My New Song/Album Release Is Not Showing in Chartmetric yet?
Some stats on my artist are outdated. How do I get the latest data?
Do you have stream counts for Spotify, Amazon Music and Apple Music?
I've been added to a playlist but I don't see it in Chartmetric?
Songwriter Data is Incorrect, Can I Update it?
Missing or Hidden Data on Artist Pages
The genre is wrong or missing
Current or Past Playlists missing
Do you track Radio plays?
Add Radio Stations for Tracking
Can I backfill data on Chartmetric?
Why does a chart repeat a statistic for a few days?
Where is the estimated monthly listener count for playlists?
How far does your data go back?
How many artists is Chartmetric tracking?
Just wondering what time of day the data gets updated, or how often it does?
Do you track Shazam?
Do you track Pandora?
Do you track Tidal?