Accounts, Plans & Pricing

Questions regarding invoices, payments, updating credit cards? We've got you covered.

Sung Cho avatar Michael avatar Michelle avatar +1
16 articles in this collection
Written by Sung Cho, Michael, Michelle and 1 other

What subscription plans do you have? Should I get the Artist Plan or Premium? Where can I compare them?

What are the differences between your subscription plans? Where can I get more information?
Michelle avatar
Written by Michelle
Updated over a week ago

How much does Chartmetric cost?

Pricing and plan information. A breakdown of features, price and comparison can be found on our pricing page.
Michael avatar
Written by Michael
Updated over a week ago

Password Change/Reset

Can't login, forgot your password or need to change/reset your password?
Michael avatar
Written by Michael
Updated over a week ago

Apply a Coupon Code

How do I redeem a discount?
Michael avatar
Written by Michael
Updated over a week ago

Do you offer discounts if I am signing up multiple team users from my company?

Team discounts are available
Sung Cho avatar
Written by Sung Cho
Updated over a week ago

How do I create a team account?

Want to add team members, multiple users to a team account with an administrator? Here's how you can add multiple staff members.
Michael avatar
Written by Michael
Updated over a week ago

I have a team account, how do I add members?

Chartmetric offers accounts where a team manager can add and manage multiple members of their team.
Michael avatar
Written by Michael
Updated over a week ago

Transfer a subscription to another user

How to transfer your subscription to another user
Michael avatar
Written by Michael
Updated over a week ago

Can I try before I pay?

Free trial for premium subscriptions
Sung Cho avatar
Written by Sung Cho
Updated over a week ago

Share reports to multiple email addresses

Save time by adding team members to automatically cc and bcc in daily/weekly email reports.
Michael avatar
Written by Michael
Updated over a week ago

Can I follow more than 50 artists, tracks, albums, playlists or curators?

Want to follow more than 50 tracks, artists, albums, curators or playlists?
Michael avatar
Written by Michael
Updated over a week ago

How to Update Billing Details for your Account

How to update the payment method or credit card on file
Michael avatar
Written by Michael
Updated over a week ago